Stop a help sequence or read a response
Understand the controls on the help progress screen.
What to do
Check the progress screen
It shows what NeuroCura is trying and any confirmation it receives.
Stop future steps if needed
Use the stop action where shown. A message that has already been sent cannot be withdrawn this way.
Read a help response
A care partner’s confirmation tells you someone responded in the app. It does not mean help is already there.
Updated: 10 November 2026