Reset a forgotten password

Recover access to an email and password account.

What to do

  1. Open password recovery

    Enter your registered email on the sign-in screen. When the password screen opens, choose the forgotten-password option.

  2. Check your inbox

    Use the recovery message sent for that account. Keep the code or link private. Check spam if the message is missing.

  3. Choose a new password

    Follow the reset screen and then sign in again. If you normally sign in with Google, use Google’s account recovery instead.

Updated: 10 November 2026

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