How long care logs stay available

Find the retention explanation in your app and distinguish it from account deletion.

What to do

  1. Open Privacy & data

    Read the current description in your installed version. It distinguishes saved places, location logs, and other care logs.

  2. Distinguish exact and approximate location

    The current app describes removing precise coordinates and house numbers after 7 days and the remaining location log after 60 days. Saved places are managed separately.

  3. Review older records

    The current app describes a six-month period for other care logs. An exported report is a separate copy. For account deletion or a formal data request, contact support.

Updated: 10 November 2026

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