How long care logs stay available
Find the retention explanation in your app and distinguish it from account deletion.
What to do
Open Privacy & data
Read the current description in your installed version. It distinguishes saved places, location logs, and other care logs.
Distinguish exact and approximate location
The current app describes removing precise coordinates and house numbers after 7 days and the remaining location log after 60 days. Saved places are managed separately.
Review older records
The current app describes a six-month period for other care logs. An exported report is a separate copy. For account deletion or a formal data request, contact support.
Updated: 10 November 2026
