Review wellbeing and check-in history
Find previous entries and distinguish wellbeing from safety responses.
What to do
Open the right log
For mood or sleep, use wellbeing history. In the patient profile, Logs shows safety events such as check-ins, location, and help alerts.
Check date and type
A wellbeing entry records what someone entered. A check-in response shows how they answered a safety prompt.
Treat gaps carefully
No entry can mean nothing was recorded or synced. Check the date and account before assuming what happened.
Updated: 10 November 2026