Understand safety check-ins
Know why NeuroCura asks how you are, and what you can do when a check-in appears.
Why a check-in appears
A safety check-in asks whether you are okay while you are away from your saved safe places. It is separate from the Daily orientation memory activity.
Location access must be allowed, location services must be on, and a home address must be saved for these checks to start.
Choose the answer that fits
I’m fine (1 hour)
Confirm that you are okay. NeuroCura pauses follow-up questions for one hour.
Bring me home
Open directions to your saved home address in a maps app.
Pause reminders for 3 hours
Choose this to pause follow-up questions for three hours.
Need help
Start your configured help sequence. It can include a location alert, a spoken message, and a call.
If you do not answer
If you remain away and do not answer, NeuroCura asks again. Two unanswered check-ins in a row start the configured emergency sequence.
- 1
A check-in appears
NeuroCura asks how you are.
- 2
A second check-in
If the first is unanswered.
- 3
The help sequence starts
After two unanswered check-ins.
Set things up together
Ask someone you trust to help you check your saved places, connected care partners, emergency numbers, and phone permissions. Agree together on how they will respond to an alert.
Keep in mind
A phone with no battery, unavailable location, restricted background activity, or no connection can affect safety features. A help notification is not confirmation that assistance has arrived.