Remove someone’s care access

End a connection to your patient account.

What to do

  1. Find the linked account

    Open Profile → Care team and make sure you have the right person.

  2. Remove access

    Choose the remove-access action and read the confirmation. This is different from removing a pending invitation.

  3. Check the list

    Confirm the connection is no longer shown. Removing access cannot recall files someone already downloaded.

Updated: 10 November 2026

Need a little more help?

Contact support