Check caretaker alerts when the app is not open
Review the settings that affect alert visibility on Android.
What to do
Allow notifications
Check the phone’s notification permission for NeuroCura. Look for any ongoing monitoring notification while the caretaker session is active.
Check the phone’s restrictions
Silent mode, battery controls, connectivity, and closing or force-stopping the app can affect alerts.
Test with your care circle
Arrange a controlled test and check that the right device receives it. Keep a backup way to contact each other.
Updated: 10 November 2026